Shipping & Delivery
Twill & Tee uses Australia Post to deliver orders. We offer FREE standard shipping for all orders $100 and over within Australia. All orders for READY TO SHIP items placed before 11am (aest) will be shipped that business day.
MADE TO ORDER - In order to follow a "slow fashion model" and reduce fabric wastage, some of our pieces are sold on a made to order basis allowing for customisations. Please allow 3 weeks for delivery for garments listed as made to order. You will receive a confirmation email once your order has been shipped.
FREE STANDARD SHIPPING FOR ORDERS OVER $100
Standard Shipping - $10
Express Shipping - $13 within Australia.
New Zealand – Standard Shipping - $ 10
All other destinations – Standard Shipping - $ 20
FREE DELIVERY WORLDWIDE FOR ALL ORDERS OVER $200
Email us at firstname.lastname@example.org if you would like to upgrade to Express Post as prices vary for International deliveries.
Delivery times may vary due to factors out of our control, if you don’t receive your package in a reasonable time frame, please contact us at email@example.com
All prices are shown in Australian dollars, unless you have selected an alternative currency. You will be charged in Australian dollars.
Please be aware that you may be charged for handling fees, duties and taxes as your order passes through customs.
Delivery times are estimates and not guaranteed time frames. Please understand that we are a small business and we do our best.
All deliveries are estimates and Twill & Tee won't be held responsible for customs hold ups that may occur.
ECO FRIENDLY PACKAGING
To keep packaging down and reduce waste, we use just the amount necessary and no more to make sure your items arrive in great condition. We use recycled and biodegradable materials wherever possible.
That means – no nasty plastic t-shirt bags! We wrap our garments in recycled, unbleached tissue paper to keep them looking great during delivery.
Your garments will arrive in a post pack that is either photo-degradable, home compostable or a post box made from recycled and biodegradable products.
Our swing tags and stationary are made from recycled cardboard stock and FSC certified paper.
We are not perfect but we try to find the most eco friendly solutions for our business.